Resident Parking
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Car Park Tags
Residents are provided with one Tag for each of the car spaces allotted to their apartment. Tags should be mounted on the dash board with the “Tagmaster” logo uppermost.
Note: The Tag/s issued to you may not be given to or used by any person other than the bona fide permanent resident.
Entering the Residents Car Park
- Drive down ramp from Amherst Street to ticket machine coming to a complete stop at the barrier. If placed correctly on the centre of the dashboard, the tag will open the boom gate. If ‘after hours’ the roller shutter door will also open.
- Turn hard left following the “Residents & Visitors” signs and proceed to the “STOP” sign marked on the floor next to the blue control box on your right.
- Allow 3–4 secs. for the sensor to work (green light on sensor unit will flash). This will activate both the roller shutter and boom gate
- Proceed to your car space on level B2.
Note: If the sensor does not operate the shutter/boom gate, wave it around aiming at the sensor above you. A green light should flash above you. If this still does not work, check that you have parked over the “STOP” sign – this is essential, to activate the magnetic sensor in the floor. (A good positioning guide is that the driver should be directly opposite the blue control box).
If you still cannot enter, press the silver button on the machine next to you (once only) and tell the operator the problem. If you continue to have problems, contact the car park operator as your Tag may need re-setting. (See Contact List for details).
Exiting the Resident’s Car Park
- Stop at the foot of the B2 up-ramp aligning your Tag with the sensor above you. The green light will flash and the gates will open. If not, press the silver button on the blue control box (on B2) on your left hand side and advise operator.
- At the B1 level main exit come to a complete stop alongside the ticket machine so the sensor in the roof can read your E-tag and raise the boom gate.
After Hours Entry and Exit
Car park access and egress for residents is 24 hours – 7 days. However, note that the roller shutter to the main entrance is closed from 11.00pm until 7 am the following day.
To exit ‘after hours’ – drive to the “STOP” sign on the floor in front of the shutter and the sensor in the roof will activate and open this roller shutter.
To enter ‘after hours’ – stop in front of the barrier at the ticket machine and your Tag will open barrier and shutter.
Note: If, for some reason, your tag malfunctions and does not open the shutter, it cannot be opened by the car park operator or by pressing the silver button. The only recourse you have is to park in the street and notify the operator next morning.
Warning! ‘Time-out’
When entering or leaving the residents car park you should traverse the retail car park on level B1 without delay. A window of only 5 minutes is permitted to enter or exit, otherwise you will charged for parking.
Warning! ‘Tailgating’
Tailgating is strictly prohibited – and very dangerous. Do not ever attempt to “tailgate” the car in front of you. If you do it is likely your Tag will not work when next used and restitution could be expensive.
Note, that all entries and exits are recorded on CCTV.
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Visitor Parking
For your visitors parking facilities are provided in the B2 Residents’ Car Park for short term visits. See Visitor Parking.


