FAQ’s

  • Our special thanks to those residents who took part in our recent mini-survey providing useful suggestions for website content. Featured below are some of the questions asked with pointers to where to find the answers using the website.
    (Note we have deliberately not made the links on this page ‘live’ so that you have to find your own way there!)

    Q: How are TV & Foxtel supplied (Cable or Satellite)?
    A: See: Living > TV & Foxtel
    Q: What are the arrangements for utilities and services?
    A: See: Living > Utilities
    Q: About the air conditioning?
    A: See: Living > Air Conditioning
    Q: Who are the Executive Committee Members??
    A: See: Living > Management > Executive Committee
    Q: Where can I find out about residents parking?
    A: See: Living / Parking / Residents Car Parking
    Q: What are the Fire Safety and Emergency procedures?
    A: See: Emergency Contacts (Any page), or:
    A: See: Living > Fire & Smoke Alarms
    Q: Who manages the development and public spaces?
    A: See: Living > Management
    Q: Where can I find the minutes of Owners Corporation EC meetings?
    A: See: Owners Access (Home Page) – Registered owners only
    Q: Where can I see the By-Laws or the Strata Management Statement?
    A: See: Living > Downloads & Links
    Q: Are there any restrictions on using the Square?
    A: See: Living > Plaza Courtesies, or:
    A: See: Visitors (Home Page)
    Q: What new projects and developments are in hand?
    A: See: News, Events and Announcements (Home Page)
    A: See: News (Main Menu))
    Q: What’s the best way to find out what’s happening in the Square?
    A: See: Living > Keeping in Touch
    Q: Garbage management | what should I do?
    A: See: Living > Garbage
    Q: Can we have a list of residents?
    A: No sorry. For privacy reasons these will never be published
    Q: What if I lose and have to replace my keys?
    A: See: Living > Keys & Tags
    Q: Visitor parking | how can we make it easy?
    A: See: Visitors (Home Page), or:
    A: See: Living > Parking > Visitor Parking
    Q: Is there a list of shops and restaurants and opening times?
    A: See: Living / Retail Guide
    Q: Bus timetables would be a good idea
    A: See: Living / Neighbourhood / Transport
    Q: What if I don’t have access to a computer?
    A: An Owner/Residents Handbook can be obtained via the Strata Manager, or:
    A: Ask a friend who has, to go to: Living > Downloads & Links, and download a copy for you
    Q: How do I best contact the Strata Manager or Executive Committee with a query?
    A: See: Contact Us (Main Menu)